Since Lean Six Sigma starts with customers, its goal is clear-to eliminate anything that does not meet requirements. In Lean Six Sigma terms, points that don’t meet customer needs are called defects. Therefore you promise a 3-day turnaround serious amounts of it walks you 3.5 days, that’s a defect. When you are entering a purchase order order and enter the incorrect product code, that’s a defect. If you are producing lamps and the wiring is frayed, that could be a defect.

While Siemens seems in order to focused on decreasing costs and eliminating waste head on down very committed to quality too. I was very impressed with their concern an issue quality associated with their services and merchandise. SPC is used in the quality workplace. They check about 1 product out every 30 products to help insure excellence. This data is used in histograms as well models to help you collect data to decrease quality anomalies. They also have two independent audits 12 months to check quality standards and documented procedures. Appropriately the ISO 9001 accreditation cost. Siemens never failed and audit. This proves in my opinion that Siemens produces and quality solutions to of their clients.