This was further emphasized by conversations with companion that works for a large Fortune 1000 company. He told me about the repercussions contacted us from escalating a downside to a major account. The actual actually put him on the communications improvement plan function better using his peers, despite the major account told his VP that the performance 1 of his peers was preventing them from doing more business together. The old “shoot the messenger” adage is alive and well.

The Greek word for equal is iso. ISO 9001 certification consultant, the International Organization for Standardization, publishes over 16,000 standards. Companies worldwide voluntarily follow the standards to facilitate their efficiency in doing business with other places. It is the largest standards organization in turmoil. ISO 9001:2008 is one, among many, with the sets of standards. This 27-page document describes fundamentals for having a business using a high quality management system. It outlines management responsibilities for managing resources, items. It also describes requirements related to measuring improvement of the business, regarding example cycle time, accuracy or customer complete satisfaction.